MyGlasgow - Glasgow City Counc

MyGlasgow is an innovative mobile application designed to streamline the process of reporting various issues directly to Glasgow City Council. The platform stands out for its seamless integration with Google Maps, allowing users to pinpoint the exact location of the matter being reported. It accepts the inclusion of supporting evidence such as photographs or videos, ensuring that the reported issues are better understood and addressed efficiently by the Service Delivery Team of the Council.

One of the key advantages of using this service is its user-centered approach which offers real-time notifications about the status of the submitted reports, whether through SMS, push notifications, or email. Users can also review their previous submissions, add additional notes to ongoing reports, and stay updated with local news and events. The platform further provides an easy-to-use search function to locate nearby Council facilities, as well as access to vital local information like council tax bands, job listings, and planning applications.

The app empowers citizens to report a wide range of issues with ease, including missed bin collections, malfunctioning parking meters, illegal fly posting, broken street lights, graffiti, pot holes, unlawful waste dumping, and dog fouling. To ensure that a report is accurately logged, the user will need to select the appropriate category, answer some questions, upload the evidence (photo or video), pinpoint the location, and then simply submit.

For assistance or inquiries, a responsive support team is readily available for contact. MyGlasgow is designed to improve civic engagement and contribute to the betterment of Glasgow, providing a convenient platform for citizens to play a more active role in the maintenance and improvement of their city. It is a testament to modern citizen-government collaboration, placing power and responsibility in the palm of users' hands.